At Resinic, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, our app Palms, purchase our resin products, or access our online courses.
1. Who We Are
Resinic is a creative brand where we sell handmade resin products and offer exclusive online courses through our LMS platform on the Palms app and website. We are committed to protecting the information you share with us.
2. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Your name, email address, phone number, shipping/billing address
- Payment Information: Collected and processed securely via third-party payment processors
- User Activity: Courses enrolled, videos viewed, and purchase history
- Device & Location Data: With your permission, for app performance and analytics only
3. How We Use Your Information
We use your data to:
- Complete your orders and deliver products
- Grant access to your purchased courses
- Provide customer support and updates
- Improve the quality of our content and platform
- Send you relevant offers or notifications (you can opt out anytime)
4. How We Share Your Information
We respect your privacy and do not sell your personal data. However, we may share your information with:
- Trusted services like payment gateways and delivery partners
- LMS tools to manage your course access and progress
- Analytics tools to improve your experience
5. Data Security
Your data is stored and transmitted securely. We use industry-standard practices to protect your personal information from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt out of promotional messages
- Ask what data we hold about you
You can contact us anytime at: [your email address]
7. Children’s Privacy
Our products and services are not designed for children under 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be reflected here, and we encourage you to review this page regularly.